Shipping & Returns

SHIPPING & return POLICY

  1.  We will endeavor to make delivery every Tuesday and Thursday excluding Public Holiday. Actual delivery time depends on the availability of third party logistics company. We cannot commit to or make arrangements for a specific delivery time. 

  2.  All sales are final.

  3.  Free home delivery service for purchases of HK$399 or more. A delivery fee of HK$50 will apply for purchases less than HK$399.

  4.  After the order is confirmed, the customer cannot change the shipping address.

  5.  Orders will be shipped in sequence after confirmation, and the arrival time of the goods may be affected by the actual situation.

  6.  Delivery services shall delayed when typhoon signal, a red or black rainstorm warning is hoisted; or such other weather conditions whereby delivery is considered unsafe.

  7.  The final quantity of the product purchased by the customer is based on the Chariot actual inventory.

  8.  In case of any dispute, Chariot reserves the right to make the final decision.

  9.  Delivery service covers Hong Kong Island, Kowloon, New Territories and some outlying islands which include Tung Chung, Ma Wan and Discovery Bay.

  10.  We currently only make Hong Kong local deliveries, but do not make deliveries to the following areas:

Delivery Restrictions.JPG